Clera Windows + Doors Blog

How to Tell if your Window and Door Company can be Trusted

Are you confident that your door and window company is going to do the job they say they are going to do? There are so many companies out there; it can seem like a revolving door system. When you are deciding whether you can really trust a company or not, there are a few things you can do to help your decision along.

Customers

The best advice on which company to choose is not going to be the company, it is going to be the customer. A company has an agenda, but satisfied customers willingly pass on their advice for nothing. If you get consistent good reviews, you can probably bet that the particular company will do a job that will satisfy you as well.

Look online for reviews of the various companies. Most have a customer satisfaction rating in a % form. If you are looking at a specific contractor, try Home Stars and see what other clients have to say. There are more sites than just Home Stars, and they are worth checking out:

Reference Lists

Most companies should have a list of customers they are willing to give up. Testimonials are a part of every company’s record of accomplishment, and if they have them, they will use them to their advantage. Ask the company in question if they are willing to provide you with a list. If they are not, it probably means they do not have any satisfied customers willing to talk them up.

Price

A low or high price is not always the best ruler to measure a company’s worth with. Some companies will charge mass amounts of money and give you horrible service because of the contractors they hire. Do not let the price be your only determining factor when it comes to choosing a window and door company. Many other factors come into play when deciding whom to go with.

Meet and Greet

If you want to be sure the installer knows exactly what he is doing, meet with them beforehand. Ask every question you have until you get the answers you are satisfied with. If you do not get satisfactory answers, do not be afraid to back out and inform someone you do not have the confidence with this particular installer. A professional repairperson should have the answers to your questions, or know where to find them with relative ease.

If you cannot trust the company, then it is not worth spending the money to have the installation done. Take the time to find the right company and the right installer, and you will save yourself any future anxiety and gain a real peace of mind.

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