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Support Centre

Review Documentation

Search and review our archived documents.


Request a Service

Submit a request for warranty service.

Make Request

Find Replacement Parts

Order parts for your windows and doors.

Get Parts

Where to Buy

Find your nearest service provider.

Find a Store

Product Support

Clera Windows + Doors guarantees high-performing vinyl windows and doors that meet industry standards. Should you need any assistance with our products, installation, or repairs, our dedicated customer service team is readily available to support you.

Buy Now, Pay Later: Financing Options for Windows & Doors

We make home improvements easy. You can get your new windows and doors replaced quickly, but you can choose to pay later. Apply through our financing partner, Fairstone, to pre-qualify for credit on your next installation.

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Vinyl Bay & Bow Windows - Clera Windows + Doors

Clera Windows + Doors Buyer’s Guide

Our products are in a league of their own. We offer a wide variety of options to personalize your windows and doors, from colour and style to trim and glass—all built by us! Check out our Buyer’s Guide to get started.

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Steel Doors - Clera Windows And Doors

Window Operating Instructions

Once we’ve installed your replacement windows and doors, we’ll provide you with in-depth lessons, instructions, and How-to Guides to help you operate, care for, and maintain your new home investment so they withstand the test of time.

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Designing Your Storm Door - Clera Windows And Doors

Our ENERGY STAR® Certification

Every Clera manufactured and installed window and door meets the rigorous technical standards of ENERGY STAR® certification requirements. This is to help our clients reduce their energy costs and carbon footprint.

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Best Vinyl Fixed Windows In Canada - Clera Windows And Doors

Still Not Finding What You Need?

Need more assistance? Feel free to message our customer service team if you have any questions or to get a quick quote!

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