With the ongoing spread of the coronavirus (COVID-19) around the world, the health and safety of our employees, customers, and all other stakeholders is of primary importance. As the situation continues to evolve, we will continue our focus to assist all in keeping safe.
We are continuing to monitor the situation carefully throughout all of our production and distribution facilities to minimize risk, avoid disruption, and provide continuity of supply. At this time, our manufacturing and distribution facilities are in operation and we are working diligently to minimize potential impact.
The rules of the game are evolving rapidly. The executive team at CLERA recognizes this and have developed contingency plans to help mitigate risk in certain scenarios.
Although there have been no incidents of illness associated with the virus in our organization, our policy is that all consultants and installers are to properly sanitize before entering a home, maintain a 2 metre distance from customers at all times and wear protective masks. As well, we are able to provide potential clients with advice and estimates via video consultation; a safe and effective way to consult us about your door and window replacement needs with zero COVID-19 transmission risk.
We will continue to stay abreast of the situation and communicate any changes to you should they occur.
Should you have any additional questions, please feel free to contact our Customer Service team at: 1-844-738-7936
The management team at Clera Windows + Doors